Delta General Agency Corp.
Delta Lloyds Insurance Company of Houston Texas
4848 Loop Central Dr. Ste 1000
Houston, Texas 77081-2356
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  Our Privacy Policy  

Privacy Policy of Delta Lloyds Insurance Company of Houston Texas

For over three decades, respecting and protecting customer privacy has been vital to our business. By explaining our Privacy Policy to you, we trust that you will better understand how we keep our customer information private and secure while using this policy to serve you better.

Your Privacy is Important To Us

We value you as a customer and respect your right to privacy. We are committed to maintaining the confidentiality, integrity and security of your personal information. When you provide personal information to us, we believe that you should be aware of our policies to protect the confidentiality of that information.

What personal information do we collect about you?

In order to ensure we are able to offer and provide you with the most appropriate services while safeguarding your privacy, we collect nonpublic personal information about you only when it is necessary to conduct the business of insurance. We limit the collection of personal information to what we reasonably believe is necessary to administer your account. As a result, we collect personal information from the following sources:
  • Personal information we receive from you, either directly or through your agent, such as applications, requested policy changes or other forms.
  • Personal information about your transactions with us, our affiliates or others, such as the number of years you have been a policyholder with us or the types of coverage you purchase.
  • Personal information we receive from a consumer-reporting agency, such as a credit report or a Motor Vehicle Report.
  • Personal information you provide or which is obtained through the process of handling a claim, including medical information, such as an accident report.

Personal information we disclose and to whom

We do not disclose any personal information about current or former customers to anyone, except as permitted by the law.

When possible, we advise our vendors and other nonaffiliated third parties to whom we legally provide your personal information in the course of conducting our insurance business of our privacy policy. We make every effort to use vendors whose approach to customer privacy reflects our own.

Is your medical information confidential?

While we sometimes must collect medical information to provide you a product or to pay a claim, we do not use or share it, internally or externally, for any purpose except the following:

  • Underwriting insurance
  • Administering your policy, account, or claim
  • As required or as permitted by law
  • As otherwise authorized by you

How do we protect the confidentiality and security of your information?

We restrict access to nonpublic personal information about you to those employees or servicing vendors with a legitimate business purpose. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard and protect your nonpublic personal information. We work hard to employ firewalls, encryption technology, user authentication systems, and access control mechanisms to control access to and safeguard the privacy of your personal information that may be accessed through our computers or through our web site.

Questions or more information:

Your trust is one of our most important assets. We will continually work to protect your privacy and will continually review our privacy policy. Thank you for your assistance and cooperation.

Please feel free to contact us with any questions or if you need further information about our privacy policy.

You may contact us at: Delta Lloyds Insurance Company of Houston Texas
Attn: Compliance Manager
P.O. Box 2045
Houston Texas 77252

Please include your name, current address, policy number, and agent name/number (if known) in all correspondence. For changes to information that we control, such as your name and address, please contact your agent.

This privacy statement describes our privacy practices for both current and former customers. We will provide one copy of this notice to joint policy or contract holders; please share this information with everyone covered by your policy or contract. Upon your request, we will send additional copies of this statement.

Thank you for choosing Delta

Delta will notify customers of our Privacy Policy at the inception of our business relationship and annually thereafter. The Privacy policy is subject to change at any time.

Delta Lloyds Insurance Company no longer writes business in Texas.
©2000-2019 Delta Lloyds Insurance Company of Houston Texas. All rights reserved. Privacy Statement.
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